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Teller lead


  • Global Channel Management, Inc.
  • 03/25/20
  • Beverly Hills, CA
  • 90210
  • $18 / Hourly
  • Contractor
Teller lead needs 3-4 Year Teller Experience.
Teller lead requires:
MS Office
banking
Teller lead duties:
Responds to client inquiries on the telephone or in person, and either solves customer problems on their own or escalates problems to his/her supervisor for resolution while adhering to client privacy and confidentiality guidelines
Serves as a party in dual control activities such as servicing ATMs, nightly drop, cash count, and monthly audits
Identifies opportunities to recommend bank products and services based on client needs or refers client to platform personnel for needs assessment
Processes all transactions within assigned limits, maintains cash drawer, and properly balances cash drawer at the end of each work day
Processes rejects, loan payments, reviews branch reports, and completes audits as assigned by the Relationship Center Manager
Assists with the daily branch settlement and reconcilement process, including oversight for night deposit and ATM balancing
Works with the Teller team to enhance customer service expectations and provides responsive, quality client service at all times
Takes ownership of the Teller line workflow
May be assigned the responsibility of vault teller completing all duties related to this task
Adheres to all bank policies and security procedures.

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